Managed IT Services
Managed IT is a synchronous versus asynchronous approach to managing your information technology environment.
With managed services, instead of waiting for an issue to arise, all or part of your environment is constantly monitored to make sure that your systems are all patched, up-to-date and secure. This results in reduced downtime for avoidable issues such as viruses, malware and application issues that have already been identified and fixed.
Additionally, with managed services, we provide remote support to all systems under our care. This helps us to quickly diagnose and address any issues that your users may be experiencing, normally in half the time it would take to dispatch a technician to your location. Thus, significantly reducing downtime, response time and resolution time. Should an onsite visit be required, the technician will walk in already up to speed on the issue and ready to resolve.